This Privacy Policy explains how CleanNest Solutions handles personal data in connection with its website, inquiries, bookings, and move-in and move-out cleaning services in Singapore.
Subject to legal limits, you may request access to your personal data, ask for correction of inaccurate information, or object to certain processing where applicable. Some requests may be declined if we must keep the data for legal, contractual, or operational reasons.
To make a privacy request, provide enough detail for us to identify the relevant records and assess the request. We may ask for additional information to confirm identity or to clarify the scope of the request before responding.
We retain personal data for the period needed to manage inquiries, confirm appointments, complete services, maintain business records, and meet legal or contractual obligations. When data is no longer required, we delete it or de-identify it where appropriate.
We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted unless a different effective date is stated.
We use personal data to respond to inquiries, prepare quotes, review property scope and access details, schedule appointments, deliver cleaning services, confirm completion, process payments, maintain records, manage website functions, and address legal or security matters.
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record keeping, or similar operational functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality obligations.
We may disclose personal data where necessary to comply with legal obligations, enforce our terms, respond to lawful requests, or protect the rights, safety, or property of our business, customers, or others.
We may collect contact details, property and access information, service preferences, appointment details, payment-related records, and photographs or notes provided for scope review. We may also collect technical data such as device, browser, and usage information when you visit the website.
We collect personal data directly from you when you submit an inquiry, request a quote, arrange access, or communicate with us by phone, email, or the contact form. We may also receive information from property-related instructions, condition photos, and records created during booking, service delivery, and completion handover.
We may use essential cookies to support site operation, session cookies to maintain form and navigation functions, and limited analytics cookies to understand general site performance. Cookie settings may vary depending on the browser or device used.
You can manage cookies through your browser settings and, where available, through on-site preference tools. If you disable certain cookies, some website functions may not operate as intended.
